Legal
Last updated: June 22, 2026
These Terms of Service ("Terms") govern your access to and use of the website at rawsoft.com (the "Site") and the analytics engineering, tracking, privacy and consent management, and related consulting services (the "Services") provided by Rawsoft, Inc. ("Rawsoft," "we," "us," or "our"). By accessing the Site or engaging Rawsoft for Services, you ("you" or "Client") agree to these Terms.
Rawsoft provides professional services including, without limitation, analytics implementation and audits, tag management, media conversion tracking, privacy and consent management, and business intelligence. The specific scope, deliverables, timeline, and fees for any engagement are defined in a separate proposal, statement of work, order form, or master services agreement (each, an "Engagement Document"). In the event of a conflict between these Terms and a signed Engagement Document, the Engagement Document controls.
Work is performed on the basis of a mutually agreed Engagement Document. Changes to scope, deliverables, or timelines must be agreed in writing and may affect fees and schedules. Estimates are provided in good faith and are not guarantees of final cost or completion date unless expressly stated as fixed.
Fees, billing frequency, and payment terms are set out in the applicable Engagement Document. Unless otherwise stated, invoices are due within thirty (30) days of the invoice date. Late amounts may accrue interest at the lower of 1.5% per month or the maximum permitted by law. Fees are exclusive of applicable taxes, which are your responsibility. Third-party platform, software, and media costs are your responsibility unless expressly included in writing.
You agree to provide timely access to systems, accounts, data, and personnel reasonably required for Rawsoft to perform the Services, and to cooperate in good faith. You represent that you have the rights and authority to grant such access, and that your instructions and data do not infringe the rights of, or violate any obligations owed to, any third party. Delays caused by incomplete access or information may affect timelines and fees.
Rawsoft retains all rights in its pre-existing materials, methodologies, frameworks, templates, and know-how, including any improvements made during an engagement. Subject to full payment, Rawsoft grants you a non-exclusive, perpetual license to use the specific deliverables produced for you for your internal business purposes. You retain ownership of your data and your pre-existing materials.
Each party may receive confidential information of the other. Each party agrees to use the other's confidential information solely to perform under or benefit from the engagement, to protect it with at least reasonable care, and not to disclose it except to personnel or contractors with a need to know who are bound by similar obligations. These obligations do not apply to information that is public through no fault of the receiving party, independently developed, or rightfully obtained from a third party.
Rawsoft's handling of personal information is described in our Privacy Policy. Where Rawsoft processes personal data on your behalf as part of the Services, the parties will comply with applicable data protection laws and, where required, enter into a data processing addendum. You are responsible for obtaining all notices and consents required for the data you direct us to process and for the tracking and analytics configurations you approve.
The Services often involve third-party platforms and tools (for example, Google Analytics, Google Tag Manager, Google Ads, Meta, Adobe, BigQuery, and consent management platforms). Your use of those platforms is governed by their own terms, and Rawsoft is not responsible for their availability, changes, pricing, or actions. Platform changes outside Rawsoft's control may affect deliverables and require additional work.
Rawsoft warrants that the Services will be performed in a professional and workmanlike manner consistent with generally accepted industry standards. Except as expressly stated, the Site and Services are provided "as is" and "as available," and Rawsoft disclaims all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Rawsoft does not warrant that the Site will be uninterrupted or error-free, or that any particular marketing, ranking, or revenue outcome will be achieved.
To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to these Terms or the Services. Except for breaches of confidentiality, infringement, or amounts owed, each party's total aggregate liability arising out of or relating to the Services will not exceed the fees paid to Rawsoft for the engagement giving rise to the claim in the twelve (12) months preceding the event.
You agree to indemnify and hold harmless Rawsoft and its officers, employees, and contractors from third-party claims arising out of your data, your instructions, your use of the deliverables, or your breach of these Terms or applicable law, except to the extent caused by Rawsoft's gross negligence or willful misconduct.
These Terms apply for as long as you use the Site or engage Rawsoft. Either party may terminate an engagement as set out in the applicable Engagement Document or, if not specified, on thirty (30) days' written notice. Either party may terminate immediately for material breach not cured within fifteen (15) days of notice. Upon termination, you will pay for Services performed and expenses incurred through the effective date of termination. Sections intended to survive (including Intellectual Property, Confidentiality, Disclaimers, Limitation of Liability, and Indemnification) survive termination.
These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Atlanta, Georgia for any dispute arising out of or relating to these Terms, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page, and your continued use of the Site or Services after changes take effect constitutes acceptance.
Questions about these Terms can be sent to hello@rawsoft.com, or by mail to Rawsoft, Inc., 3480 Peachtree NE Rd., 2nd Floor Suite #137, Atlanta, GA 30326, USA.